How It Works!
Please read, rules, tips and tricks to make your vacation even better.
Description: Renting pontoons can be a fun and great experience!!! Our goal is, and always has been, to make your days on the water happy and trouble free. With that being said, here are a few things to make sure that happens.
Questions You May Have:
Alabama State Law !!!!!
Alabama law states you must be born before April 28, 1954 in order to operate a watercraft WITHOUT a Boater's Safety license. If you were born after this date, you will be required to take the Boater's safety test before you can rent a boat. Your temporary certificate will need to be scanned or emailed to us prior to rental delivery date.
The course covers all the information you'll need to know to receive your temporary boating certificate. The entire course can be taken on a smartphone, tablet, or computer - Alabama Boater Safety Course https://www.boat-ed.com/alabama/.
What is included in the rental price?
Price includes time on the pontoon ONLY. It does not include fuel, delivery, or rental tax.
Where can I get It Delivered for Free?
Free Delivery To:
Cedar Creek Marina
Extra Charges to:
Beeswax Boat Ramp - $75
Your dock - Inquire for rates
Launch Fees
You are required to pay any launch fees unless pickup/drop off is at Cedar Creek Marina.
Can I Trailer the Pontoon?
No, we can only deliver the pontoon to you on a lake.
How Do I Get the Boat?
After you call or email to reserve your days. We set SPECIFIC times to meet you to drop off and pick up. Your PHOTO ID and the Credit Card used to make the reservation are required at check-in. We also require you to review and sign our Water Sports Rental Agreement (see below).
We understand you are on vacation and not paying attention to clocks however, YOU WILL BE CHARGED AN EXTRA $15 PER 15 MINUTES YOU ARE LATE! Our delivery guys run on a very tight schedule, so when we set times, please be there by that time.
Delivery Times?
We try to work with your schedule so please contact us for specific delivery and pickup times.*** You must be there for us to drop it off and pick it up ***
Can I Tube With These?
Yes. We have tubes available for rent! We also have tube packages available for you to purchase. Infant and child vests are available rent along with tubes/inflatables. Now... THESE ARE NOT ski boats, they are pontoons. Depending on how many people and how much weight you have on the boat, they will go around 18 mph. With that being said, for most kids they will do the trick and provide just an extra activity for the water.
What Do I Need to Reserve My Rental?
When we figure out the days you would like. I need your driver's license #,date of birth, telephone # (one that I can reach you when you are on vacation), credit card #/exp. Date/v-code, address (billing address on card) OR payment app method, email, & address where you are staying on vacation.
How Do I Pay, Security Deposit, Reservation Deposit & What Is All That?
After we decide on the date and times you want the boat. I will take all your information that you need to have to reserve the boat. The day you reserve it I will charge a $100 reservation deposit that comes off your rental charge. The week that we meet you with the boat, you will be charged the remaining balance of the rental charge, plus a $250 security deposit. The security deposit will be credited back onto your card after the boat comes back minus any extra charges for fuel/delivery.
Cancelation Policy
Renters have 7 days prior to arrival of rental date to cancel or reschedule with no fee, but any cancellation after that date will cost the $100 deposit fee. Renters are responsible for the entire boat rental rate or may reschedule if canceled 5 days prior to the delivery date. Renters are responsible for the entire boat rental rate with no option to reschedule if canceled 48 hours or less prior to rental date regardless of whether you cancel or leave early.
Cancelation Policy
Due to Weather
We don't charge extra for sunshine and we don't refund for rain! We may make the sole decision on the morning of the trip regarding lake and weather conditions. Do not expect cancellations due to potential conditions prior to the morning of the trip. If we cancel an outing due to inclement weather or poor lake conditions, we give our customers the option to reschedule their trip. If a trip cannot be rescheduled, a full refund will be made. There are no weather refunds given on multi-day rentals or package deals.
What Would the Extra Charges Be?
Please be careful and treat our boats like you would your own. Cedar Creek Marina is not out to make money on repairs of rentals. We do not like to charge you for any damages as much as you don't want to be charged. Maintenance can impact the availability for other reservations which would be an additional cost of such damages. Any damages and associated costs are YOUR responsibility. Our delivery drivers will take pictures of the boat and motor before and after your rental.
Gas & Oil
(Only use premium non-ethanol gas)
You will just be charged for the gas and oil required to refill the boat upon return to the level of fuel that it was at upon delivery.
Damages
Also any major damages to the boat or prop that you caused will be charged accordingly.
Time
If you have problems with the boat, please call. We will do our best to resolve any issues over the phone. Every boat is different, so even if you are an "experienced boater" remember....all boats are different. They start different, drive different, trim different, plane different.
If you call...we will tell you certain things to try over the phone. If for some reason the problem keeps happening and we have to send someone out there which we will because we want you to enjoy your time on the water! However, if there is nothing wrong with the boat you will be charged an extra trip charge (What our going rate is that all our customers pay for us to go to the landing) plus the time he spends out on the water with you. If something is wrong with the boat, rest assured we will fix it asap or give you credit towards the boat. So in order for this not to happen, please ask the delivery guy questions or call and listen to what we have to say and go and try them, even if you think you've done it already.
Cleaning Charges
We are quite lenient with this, however if the boat comes back trashed; cigarette burns, mud or weeds accessibly throughout the entire boat, chips crushed into the floor, etc...you will be charged accordingly.
MUD/Anchors: Please try to rinse off any mud, weeds & sand off the anchors before placing them on the boat!
Rental Agreements will be reviewed and signed at pick-up, but you are welcome to a copy ahead of time, upon request.
It may seem like alot of rules but they are all put in place to make your play time run smoothly. I hope we can help you to have a wonderful vacation and make some lasting memories on the water!
Seats 6-8 people
40 HP Motor
Bimini Top for Shade
3 seater
2 cycle
We love our customers, so feel free to visit during normal business hours.
Mon | By Appointment | |
Tue | By Appointment | |
Wed | By Appointment | |
Thu | By Appointment | |
Fri | 09:00 am – 06:00 pm | |
Sat | 09:00 am – 06:00 pm | |
Sun | 09:00 am – 06:00 pm |
Copyright © 2023 Cedar Creek Marina on Lay Lake - All Rights Reserved.
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